Legacy System Migration to SharePoint Online for Healthcare Compliance

We helped a healthcare organization modernize its digital workplace through SharePoint Online migration, implementing a centralized intranet, collaboration, metadata, governance, and co-authoring.

Industry

Industry

Healthcare

Services

Services

SharePoint Online Migration, Intranet Implementation, SPFx Custom Development, Governance & Permissions, External Sharing Configuration, Microsoft 365

About Client

The client is a mid-sized healthcare organization operating in a regulated environment. Clinical, operational, and administrative teams rely on accurate and timely access to policies, procedures, and internal communications to support patient care.
The organization initiated a healthcare SharePoint migration to modernize its legacy content platform through SharePoint Online, enabling a secure, compliant, and scalable digital workplace with improved collaboration, governance, and long-term flexibility.

The Business Challenge

Over time, the organization relied on a legacy content platform that could no longer support modern collaboration, governance, and scalability requirements. This created clear barriers to a legacy system to SharePoint migration, affecting productivity, information access, and long-term sustainability.

Legacy Content Management Limitations

Content was managed inconsistently, making it difficult to identify authoritative documents and reducing confidence in the accuracy of information across the healthcare document management system.

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Inconsistent content reduced document accuracy

Ineffective Search and Content Discovery

Search relied heavily on file names and folder structures, with no structured metadata to support reliable content discovery, resulting in employees spending excessive time locating information during daily operations.

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Search limitations slowed content discovery

No Centralized Intranet

The absence of a dedicated intranet homepage limited enterprise-wide visibility into communications and resources, creating silos across teams and slowing adoption during the healthcare SharePoint migration.

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Lack of a centralized intranet slows team collaboration

Governance and Access Control Constraints

Manual management of permissions, access controls, and external sharing limited governance effectiveness, increased healthcare information security risks, and added administrative effort in a regulated healthcare environment.

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Manual access controls increase governance risk

Limited Collaboration and Co-Authoring

Multiple users working on the same files faced conflicts due to the lack of real-time collaboration, making document collaboration slow, inefficient, and prone to version issues.

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Lack of real-time collaboration caused version conflicts

Scalability and Future Readiness Gaps

The legacy architecture did not support modern customization or automation patterns, making it difficult to extend functionality or prepare the platform for future growth.

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Legacy architecture limits scalability and customization

Legacy Content Management Limitations

Content was managed inconsistently, making it difficult to identify authoritative documents and reducing confidence in the accuracy of information across the healthcare document management system.

Ineffective Search and Content Discovery

Search relied heavily on file names and folder structures, with no structured metadata to support reliable content discovery, resulting in employees spending excessive time locating information during daily operations.

No Centralized Intranet

The absence of a dedicated intranet homepage limited enterprise-wide visibility into communications and resources, creating silos across teams and slowing adoption during the healthcare SharePoint migration.

Governance and Access Control Constraints

Manual management of permissions, access controls, and external sharing limited governance effectiveness, increased healthcare information security risks, and added administrative effort in a regulated healthcare environment.

Limited Collaboration and Co-Authoring

Multiple users working on the same files faced conflicts due to the lack of real-time collaboration, making document collaboration slow, inefficient, and prone to version issues.

Scalability and Future Readiness Gaps

The legacy architecture did not support modern customization or automation patterns, making it difficult to extend functionality or prepare the platform for future growth.

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Inconsistent content reduced document accuracy

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Search limitations slowed content discovery

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Lack of a centralized intranet slows team collaboration

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Manual access controls increase governance risk

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Lack of real-time collaboration caused version conflicts

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Legacy architecture limits scalability and customization

Strategic Approach

1

Discovery & Legacy Assessment

Reviewed content structure, search gaps, access models, and governance needs to plan a legacy system to SharePoint migration.

2

SharePoint Architecture & Governance Design

Designed metadata, permissions, and compliance controls to support structured data migration on SharePoint.

3

Migration & Intranet Modernization

Executed a phased SharePoint Online migration, centralized the intranet, and implemented custom solutions.

4

Adoption & Change Enablement

Enabled adoption with training on search, collaboration, governance, and Microsoft Teams healthcare collaboration.

The Solution

We delivered a modern digital workplace on SharePoint Online, replacing the legacy platform with a legacy system to SharePoint migration. The solution enabled centralized content management, a governed enterprise intranet, secure collaboration, and metadata-driven search, supporting structured data migration on SharePoint and scalable information access across operations.

Centralized SharePoint Platform

  • Centralized content storage within SharePoint Online, supporting a secure healthcare document management system
  • Standardized document libraries with version control and defined ownership
  • Metadata tagging and content classification improved search and discovery during structured data migration on SharePoint
  • Role-based site and content permissions to ensure consistent access control

Enterprise Intranet Implementation

  • Centralized hub site serving as the primary employee intranet
  • Company-wide announcements, policies, and operational content surfaced centrally
  • Department intranet sites built using governed, reusable templates
  • Consistent navigation and branding aligned with Microsoft 365 standards, supporting intranet implementation for healthcare

Collaboration, Co-Authoring & External Sharing

  • Enabled real-time co-authoring for simultaneous document collaboration
  • Implemented version history to track changes and restore previous versions
  • Configured controlled external sharing based on business requirements
  • Managed external users through Azure Active Directory guest accounts
  • Applied group-based permission models for consistent internal and external access

Custom SPFx Web Parts

  • Employee Birthday and Work Anniversary web part driven by Azure Active Directory properties
  • Employee Recognition web part to improve visibility and engagement
  • Corporate Directory web part supporting employee discovery
  • PnP Search web part delivering metadata-driven, targeted search experiences

Still facing similar challenges with legacy systems, governance, or collaboration in healthcare?

The Results

By completing a SharePoint Online migration and implementing a modern intranet with structured metadata, secure external sharing, and real-time co-authoring, the organization achieved measurable improvements across collaboration, governance, and information accessibility.

60%

Reduction in time spent locating critical information

45%

Improvement in content governance and consistency

100%

Centralized intranet as the primary source of organizational information

2x

Improvement in collaboration efficiency and employee engagement

Client Testimonial

“For the first time, our teams can easily find information, collaborate on documents in real time, and manage external access securely. SharePoint Online has transformed how we work.”

Technology Stack

SharePoint Online

Microsoft 365

SPFx (SharePoint Framework)

Microsoft Graph API

Azure Active Directory

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